winbs Terms and Conditions

01 Introduction

Welcome to winbs. These Terms and Conditions apply to all users of the winbs platform, including the website at winbs.club, the winbs mobile app, and any related services provided by winbs. The terms "winbs", "we", "us", and "our" refer to the winbs platform and its operating entity. The terms "you", "your", and "player" refer to any individual who accesses or uses the winbs platform.

winbs is an online gaming platform designed for players in Bangladesh. The platform offers casino games, live dealer games, and competitive ranking features including the D&T Ranking system. All services are provided subject to these terms, and your continued use of winbs constitutes ongoing acceptance of any updates to these terms.

These terms should be read alongside the winbs Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and winbs.

02 Eligibility

To register and use winbs, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be a current employee, contractor, or close family member of a winbs employee or contractor.
• You must not have been previously excluded or banned from the winbs platform.

winbs reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, winbs may suspend or close your account and withhold any pending withdrawals pending investigation.

By registering on winbs, you confirm that you meet all eligibility requirements and that the information you provide is accurate and complete. Providing false information to circumvent eligibility requirements is a serious breach of these terms.

03 Account Registration

Each player may hold only one account on winbs. Creating multiple accounts — whether under the same name, different names, or using different contact details — is strictly prohibited and will result in all associated accounts being closed.

When registering on winbs, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Keep your account information up to date at all times.
• Maintain the confidentiality of your username and password.
• Not share your account access with any other person.
• Notify winbs immediately if you suspect unauthorised access to your account.

winbs will never contact you to ask for your password. Any communication claiming to be from winbs that requests your password should be reported to our support team immediately.

winbs reserves the right to refuse registration to any applicant at its sole discretion, without being required to provide a reason for that refusal.

04 Deposits & Withdrawals

All financial transactions on winbs are conducted in Bangladeshi Taka (BDT). winbs supports local payment methods that are accessible to players in Bangladesh. The available deposit and withdrawal methods are displayed within your winbs account dashboard.

Regarding deposits:

• Deposits are credited to your winbs account balance after payment confirmation is received.
• Minimum and maximum deposit limits apply and are displayed at the point of transaction.
• winbs does not charge fees on deposits, though your payment provider may apply their own charges.
• Deposits made using methods that are later found to be fraudulent or unauthorised will be reversed and the account suspended.

Regarding withdrawals:

• Withdrawals can only be made to a payment method that belongs to the registered account holder.
• Identity verification (KYC) must be completed before your first withdrawal is processed.
• winbs processes withdrawal requests within the timeframes stated in the account dashboard. Delays may occur during periods of high volume or where additional verification is required.
• winbs reserves the right to request supporting documentation before processing any withdrawal.
• Bonus funds cannot be withdrawn until all applicable wagering requirements have been satisfied.

Any attempt to reverse, charge back, or dispute a legitimate deposit made to winbs will be treated as a breach of these terms and may result in account suspension and recovery of any associated winnings.

05 Bonuses & Promotions

winbs offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each offer, in addition to these general terms.

• Bonuses are credited to your winbs account in accordance with the terms of the specific promotion.
• All bonuses carry a wagering requirement that must be met before any bonus-derived winnings can be withdrawn. The wagering requirement for each bonus is stated clearly in the promotion details.
• winbs reserves the right to withdraw any bonus offer at any time before it has been claimed.
• Only one bonus may be active at a time unless the promotion terms explicitly state otherwise.
• Bonuses are intended for personal recreational use only. Any attempt to exploit bonus offers through systematic play, multi-accounting, or coordinated wagering will result in the bonus being voided and the account reviewed.
• winbs reserves the right to amend, suspend, or cancel any promotion at any time with reasonable notice.

The D&T Ranking system on winbs operates under its own set of rules and prize distribution terms, which are published separately on the D&T Ranking page. Participation in D&T Ranking constitutes acceptance of those specific terms.

06 Betting Rules

All bets placed on winbs are subject to the rules of the specific game being played. General betting rules that apply across the winbs platform include:

• Bets are final once confirmed. winbs does not accept requests to cancel or amend a bet after it has been placed and accepted by the system.
• Minimum and maximum bet limits apply to all games and are displayed within the game interface.
• In the event of a technical error or system malfunction that affects the outcome of a game, winbs reserves the right to void the affected bets and return stakes to players.
• winbs uses certified random number generation (RNG) for all applicable games. Game outcomes are not influenced by winbs or any third party.
• Live dealer game results are determined by the physical outcome of the game as conducted by the dealer. winbs is not responsible for disputes arising from player misunderstanding of live game rules.
• Winnings are credited to your account balance automatically upon game completion.

winbs reserves the right to void any bet that is placed in error, placed using funds obtained through fraudulent means, or placed in a manner that exploits a technical error in the platform.

07 Prohibited Conduct

The following conduct is strictly prohibited on the winbs platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Creating more than one account on winbs, whether under your own name or any other identity.
• Using automated software, bots, scripts, or any other tool to place bets or interact with the winbs platform in a non-human manner.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, errors, or vulnerabilities in the winbs platform.
• Using stolen, fraudulent, or unauthorised payment methods to fund your winbs account.
• Attempting to launder money or use winbs for any illegal financial activity.
• Providing false identity information during registration or verification.
• Harassing, threatening, or abusing winbs staff or other players through any communication channel.

winbs actively monitors platform activity for signs of prohibited conduct. Where suspicious activity is detected, winbs may freeze account funds pending investigation without prior notice.

08 Account Suspension & Closure

winbs reserves the right to suspend or close any account at any time for the following reasons:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within a reasonable timeframe.
• Suspected fraudulent activity or money laundering.
• Receipt of a chargeback or payment dispute from the account holder.
• At the request of the account holder (voluntary self-exclusion or account closure).
• Inactivity for an extended period, subject to applicable dormant account policies.

Where an account is closed due to a breach of these terms, any balance remaining in the account may be forfeited. Where an account is closed at the player's own request and no breach has occurred, any verified balance will be returned to the player via their registered payment method after standard processing.

Players who wish to close their winbs account voluntarily should contact the support team at [email protected].

09 Responsible Gaming

winbs is committed to promoting responsible gaming across its platform. We believe that gaming should be an enjoyable form of entertainment, not a source of financial or personal harm.

winbs provides the following responsible gaming tools to all registered players:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit.
• Session time reminders — receive notifications when you have been playing for a set period.
• Self-exclusion — temporarily or permanently exclude yourself from the winbs platform.
• Reality checks — periodic on-screen reminders of your session duration and net gaming activity.

If you feel that your gaming is becoming a problem, we encourage you to use these tools or contact our support team. Full details of the responsible gaming tools available on winbs are set out on the Responsible Gaming page.

winbs will not knowingly allow minors to register or play. Any account found to belong to a person under 18 will be closed immediately and all funds returned to the depositing payment method after verification.

10 Privacy

winbs collects and processes personal data in accordance with its Privacy Policy. By registering on winbs, you consent to the collection and use of your personal data as described in that policy.

winbs will not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory bodies where required by law or necessary to operate the platform.

For full details of how winbs handles your data, please review the Privacy Policy.

11 Intellectual Property

All content on the winbs platform — including but not limited to the winbs logo, game interfaces, graphics, text, software, and the D&T Ranking system design — is the intellectual property of winbs or its licensed content providers.

• You may not copy, reproduce, distribute, or create derivative works from any winbs content without prior written permission.
• You may not use the winbs brand name, logo, or any associated trademarks in any context without explicit authorisation.
• Scraping, data mining, or automated extraction of content from the winbs platform is prohibited.

Any unauthorised use of winbs intellectual property may result in legal action.

12 Limitation of Liability

winbs provides its platform on an "as available" basis. While we work hard to maintain uptime and reliability, we cannot guarantee uninterrupted access to the platform at all times.

• winbs is not liable for losses arising from platform downtime, technical errors, or interruptions outside our reasonable control.
• winbs is not responsible for any loss of data, profits, or opportunity resulting from your use of or inability to use the platform.
• winbs is not liable for the actions of third-party payment providers, game suppliers, or other service providers integrated into the platform.
• In all cases, winbs's maximum liability to any player is limited to the amount of funds held in that player's winbs account at the time the claim arises.

Nothing in these terms limits winbs's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

13 Changes to These Terms

winbs reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "last updated" date.

For significant changes, winbs will notify registered players via email or an in-platform notification. Your continued use of winbs after any changes are published constitutes your acceptance of the updated terms.

If you do not agree with any changes to these terms, you should stop using winbs and contact support to arrange account closure.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern related to your winbs account, please contact our support team:

winbs aims to respond to all support queries within 24 hours. For urgent account issues, please mark your message as urgent and our team will prioritise your case.